Case Studies

   表示 # 
1 Using QuintQuest Assessment to align-strategies and optimize IT Service Management implementation
2 Multi-dimensional approach in IT organizational improvement pays off
3 Improved effectiveness of ITIL® implementation using the QuintQuest Assessment Tool
4 Organizational improvement can be more effective than adding hardware
5 Inventory, consolidation and renegotiation of IT contract portfolio lead to 20% cost savings
6 Drivers and bottlenecks in formulating a sourcing strategy
7 Sourcing Governance Framework bundles demand and manages supply
8 Stress testing helps to assess and mitigate risks
9 Migrating to a Shared Services Center demands for unifying processes and practices
10 Program management in establishing IT processes to sustain new business demands
11 ITIL® training as a ‘Management of Change’ Tool
12 Assessment identifies structural improvement areas and provides directions to ISO20000 certification
13 European benchmark results in decision not to outsource
14 A process maturity assessment supports and enhances alignment with strategic direction
15 Benchmarking makes ineffective elements of the website very clear
 
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